When choosing to be present on online social networks, it's important that Amorim Cork Composites employees understand what is recommended and expected, both professional and personally on these channels.
On social media, your updates are usually searchable, accessible to a global audience, and can influence not only your reputation, but also the image of Amorim Cork Composites.
We're therefore created this set of recommendations to consider when engaging in Social Media, with additional help available by contacting ACC's communication team.
If you're about to publish something on social media that makes you uncomfortable, check this policy: You can also ask for advice to your supervisor or the Communication team at Amorim Cork Composites.
Use of social media to create a positive impact on the business, and engage in communities with a helpful attitude.
When publishing content related to Amorim Cork Composites, you should disclaim your interests with a sentence similar to: “My posts here do not represent Amorim Cork Composites opinions or values ”.
If you're writing about a customer or partner of Amorim Cork Composites, make your professional interest clear, with something similar to “Company X is a client of Amorim Cork Composites”
The information provided on social media profiles is usually accessible to customers, partners and co-workers, and should be kept updated and consistent with your role at Amorim Cork Composites.
If you're leaving Amorim Cork Composites, remember to update your profile info once youno longer affiliated with us.
Avoid online behaviours that wouldn't be tolerable at Amorim Cork Composites: personal insults, racial slurs and profanity are to be avoided at all cost, while steering away from inflammatory topics that can harm your repuitation.
Be truthful to clients and partners of Amorim Cork Composites, making sure of the information or opinion about their company.
If you made a mistake, try to correct it as soon as possible, being clear about your actions.
Pay attention to the content you share, specially in what concerns copyright and trademarks, either images or downloaded files.
When sharing content from other friends or users, make sure you're allowed to do so, obtaining permission from the content owner and respecting other people's privacy.
We're on Youtube, Linkedin and Slideshare and encourage our employees to have an active and constructive dialogue on these channels, amplifying our content and helping with useful comments.
As some geographies might have different products or commercial policies, we may remove or moderate the comments in order to avoid misleading people.
All update on our official social media channels are approved by the marketing team to ensure accurate information and brand positioning.
Considering the real time nature of these channels, we may not have resources to validate all information provided and thus encourage you to provide feedback and help us build a more robust presence.
Creating and updating social media for Amorim Cork Composites is limited to authorized persons and business partners, who may use external tools for publication.
You can reach the marketing team whenever you find an unofficial presence or find any suspicious activity in existing presences.
Information and documents shared on internal platforms and tools does not allow it to be shared externally without proper authorization.